[{"question":"What are FRx Gift Cards?","answer":"

FRx Gift Cards are stored value cards to pay for goods and services at participating stores at the malls of Frasers Property Singapore. FRx Gift Cards are available in physical or digital versions.

"},{"question":"What are the differences between a physical and digital FRx Gift Card?","answer":"

Digital FRx Gift Cards are stored virtually in your FRx e-wallet. You can track your digital Gift Card’s transaction history and remaining balance in the FRx app.

You can transfer the value of a physical FRx Gift Card to a digital FRx Gift Card by adding it to your FRx account in the FRx app.

Both physical and digital FRx Gift Cards can be used to make purchases at participating stores at the malls of Frasers Property Singapore.

Type of FRx Gift Card

FRx Gift Card Balance Tracking

Physical

Manual, please approach the Customer Service Counter for assistance.

Or register the physical card to FRx app to transfer the value to a digital Gift Card.

Digital

FRx app

"},{"question":"Where can I purchase FRx Gift Cards? ","answer":"

Digital FRx Gift Cards can be purchased within the FRx app.

Physical FRx Gift Cards can be purchased at the Customer Service Counter of the malls listed here.

Causeway Point
Century Square
Hougang Mall
Northpoint City
Tampines 1
The Centrepoint
Tiong Bahru Plaza
Valley Point
Waterway Point
White Sands

Only PayNowis accepted for purchase of FRx Gift Cards at our Customer Service Counter.

"},{"question":"How do I use FRx Gift Cards to make payment?","answer":"

Scan your FRx QR Code on the FRx app to use your digital FRx Gift Card, or present your physical FRx Gift Card when making a purchase.

If you were gifted a card, you can also use a copy of the email you received that contains your unique FRx Gift Card’s QR code to scan when making purchases.

"},{"question":"Can I use my FRx Gift Card to make partial payment?","answer":"

All FRx Gift Cards can be used to make full or partial payment of goods and services at participating stores – to its full balance, down to the cents! If the gift card balance is insufficient to offset the purchase amount, the difference can be paid via any other mode of payment accepted by the participating retailer.

"}]